We never know when a sudden meeting can lead to the cancellation of our travel plan. Other unforeseen circumstances may also necessitate flight cancellations. It is where one can really differentiate between a good and a bad Air Carrier. Your Ethiopian flight cancellation experience will surely be a cakewalk. The catch is you should know every minute detail of its cancellation & refund rules. We have provided the Ethiopian Airlines Cancellation Policy along with the refund guidelines in this blog. Customers can use this information to regain their hard-earned money. Customers can use this information to regain their hard-earned money. If you are planning to travel with multiple passengers, learn more about Ethiopian Airlines Group Travel for exclusive discounts and flexible booking options.

A Peek into the Ethiopian Airlines Cancellation Policy

The Ethiopian Airlines reservation revocation rules depend on the type of ticket purchased. Your travel route will also affect your cancellation rules. The cancellation request time also has an effect on the Ethiopian Airlines cancellation policy. The Airline offers smooth policies for stress-free travel. Such Customer-centric rules have helped Ethiopian Airlines in becoming the largest air carrier on the African continent. We have shared the key overviews below.

• Travelers are provided a free cancellation window (up to 24 hours from the time of booking). The rule is valid only on select routes. It applies to all ticket types.
• Promotional fares have the most restrictive ticket cancellation rule.
• Your fare option/ request time/ route decide the policies under normal circumstances.
• Passengers need to pay the Ethiopian Airlines cancellation fee for non-refundable fare options. The charges increase as you approach the departure date.
• Flexible fare options come with free cancellations. Travelers also get a complete reimbursement on these tickets.
• You will receive a full refund for flight cancellations by Ethiopian Airlines. Passengers may also opt for an alternative option.
• Ethiopian Airlines also offers a complete reimbursement/ free rebooking for significant flight delays.
• The Airline allows free cancellation in the event of the death of the passenger/ immediate family member. An additional 45 days (after the flight departure) is given to apply for the same.

Grouptripo Tip: Ethiopian Airlines will demand official documentation for medical emergency cases. Make sure to keep it ready when you request the cancellation.

Ethiopian Airlines 24 hour cancellation policy

Ethiopian Airlines allows free reservation withdrawal under the twenty-four-hour cancellation rule. The ticket must be completed within 24 hours of the booking time. However, this Policy has some terms & conditions. We have shared the same below.

• Your Flight must be to/ from the USA.
• The departure date of the booked Flight should be at least a week ahead (at the request time).
• It applies to reservations made through official channels only. The official methods include the Ethiopian Airlines website/ customer support/ ticket counter.
• The Ethiopian Airlines grace window does not cover third-party bookings.

How much is the Ethiopian Airlines cancellation fee?

The Ethiopian flight cancellation charges depend on your fare terms and conditions. The charges are different for domestic routes when compared to international ones. The fare type also determines the applicable fees. Refundable tickets offer cancellation at zero/ low costs. You will have to pay a higher Ethiopian Airlines cancellation fee on Non-refundable fares. The other determining factor is travel route. We have shared the average cancellation charges for different routes below.

• Domestic Flight cancellation charges- $30
• You will have to pay $120 – $140 for International ticket cancellations.
• The North American route has the highest cancellation charges. Travelers need to pay $220 to $240 for such reservation cancellations.
• The same-day reservation cancellations require a no-show fee on Ethiopian Airlines. You will also be put under a no-show for not using the ticket.
• The Ethiopian Airlines cancellation costs are dynamic. They vary from time to time. Passengers should consult the official website/ customer service for the exact charges.

GroupTripo Tip: Make your ticket request early. It will help you avoid extra charges. Contact Grouptripo travel agents now at Call Us : 1-833-894-5333 for complete assistance with cancellations & rebooking.

How to Cancel an Ethiopian Airlines Ticket?

You are allowed to withdraw the Ethiopian Airlines reservation offline/ online. The Airline offers flight cancellations via its official website/ mobile app/ customer care. The detailed steps for these methods have been shared below.

Ethiopian Airlines Online Ticket Cancellation Process

The Ethiopian Airlines online ticket revocation method is available on the mobile app/ official website. The Airline allows cancellation requests via the reservation management page.

• Initially, travelers must access the official Ethiopian Airlines website.
• You will have to select the “Manage Booking” tab. It is found under the Booking section.
• Enter your ticket details in the provided space. The required details are the booking confirmation number/ last name.
• Hit the “Retrieve Booking” button.
• Passengers will reach the reservation page. Choose the specific booking you want to cancel.
• Choose the cancellation reason from the available list. You can type a new one (under 1000 characters). It should be done when your reason is not present in the drop-down list.
• Press the submit button to process your request.
• Travelers receive a confirmation message at their email address. The Airline also sends a message to the registered mobile number.

Method to Cancel an Ethiopian Airlines Flight Offline

The offline Ethiopian flight cancellation process is available via customer support.

• Contact the customer service center  1-800-445-2733 or Call Us : 1-833-894-5333.
• Request your Ethiopian Airlines reservation cancellation.
• The customer Service agent will ask for the booking details. It will include the e-ticket number/ last name.
• After your verification, the staff will demand the cancellation reason. Provide them with your valid reason.
• In the next step, passengers need to give their final confirmation. The agent will submit the request.
• You will get the confirmation email in your inbox. Make sure to go through the same.

What should you know about the Ethiopian Airlines Refund Policy?

The Ethiopian Airlines refund rules are associated with the fare conditions. The Airline has a smooth refund policy for refundable/ Business class fares. The refund protection service also saves you from financial loss (in unforeseen circumstances). We have shared the key details of the Ethiopian Airlines refund Policy below.

• Full refunds are offered to the US route passengers under the 24-hour cancellation policy.
• Passengers may receive a full/ partial refund based on the fare type.
• Flexible ticket options give you a complete reimbursement.
• The “Refund Protection” service offers a full reimbursement of the flight value (under unforeseen circumstances). You may purchase this option during the fare purchase time.
• An additional no-show charge is applied if a refund is requested on/ after the flight departure date.
• Travelers need to contact the Ethiopian Airlines ticket office for payment made through bank deposit/ cash.
• You will have to fill out the Refund form in some cases. It is necessary to reimburse the value of additional services. The extra services include Seat selection/ Wi-Fi services/ Extra baggage/ Priority boarding. Make sure to fill in the correct details (in the form).
• The refund request will cancel your entire itinerary.
• The Ethiopian Airlines reimbursement is non-reversible. Passengers should verify every detail twice (before the final submission).
• Passengers can submit their refund request online/ offline. The online request can be made through the official website/ mobile app. You may contact the Ethiopian Airlines customer care for offline ticket cancellations.
• The reimbursement takes 7 to 20 business days. It is transferred to the original payment method.
• Every fare type receives a complete reimbursement (on the traveler’s/ immediate relative’s death).
• Travelers are allowed to rebook an Ethiopian flight through online/ offline channels.

Grouptripo Tip: Contact the travel agent who booked your tickets. They will process your reservation cancellation/ refund process. The passenger will receive their money back from the comfort of their own homes.

What happens after Ethiopian Airlines cancels my Flight?

You are entitled to a full refund/ rebooking on the next available aircraft. It applies in the event of an involuntary Ethiopian flight cancellation. The Airline is required to notify you of the cancellation. The Ethiopian Airlines cancellation policy also offers a refund/rebooking/ compensation for delayed flights. You will receive updates through their website/ airport displays/ mobile notifications. The compensation benefits are provided under EU and UK regulations. However, you will not receive such options when the Airline cancels the Flight due to extraordinary circumstances (bad weather/ government strike).

• Ethiopian Airlines will offer a complete reimbursement/ free rebooking option for flights canceled by them. The decision power lies in the hands of customers.
• You will also get the same benefits for a missed connecting flight.
• The Airline offers an alternative/ reimbursement option for flight delays. This rule applies when the delay is more than 3 hours.
• All fare types receive an alternate free booking/ complete refund on involuntary disruptions. Passengers receive the refund in their original payment mode. However, the Airline may offer future travel credits on non-refundable fares.

Wrapping it up

Your Ethiopian Air journey becomes a breeze if you know all its related policies. We have provided the Ethiopian Airlines cancellation policy on this page for the comfort of customers. US route travelers can enjoy free cancellations in the 24-hour grace period. Make sure to buy the refundable fares to receive a 100% refund. The Ethiopian Airlines refund policy allows offline/ online request channels. The Airline has a solution for every problem in its detailed guidelines for a hassle-free travel experience.

Contact www.grouptripo.com customer support agents at Call Us : 1-833-894-5333 to resolve further queries. You will receive complete assistance with flight bookings/ cancellations/ changes/ refunds. Passengers can ask for our expert help around the clock.