Required to cancel a flight on EL AL Airlines? Navigating the complexities of flight cancellations can be daunting, but understanding the EL AL cancellation policy can significantly help you. As EL AL is a major flag carrier of Israel, its cancellation and refund policies play an important role in travel-making worldwide. Get expert guidance regarding EL AL cancel ticket rules at Grouptripo by calling us +1(833)786-5509.
Furthermore, the cancellation policy of EL AL Airlines is specially designed to offer flexibility and assistance to passengers when they need to cancel their bookings. With this, the airline aims for a more manageable and hassle-free experience for the passengers when their travel plans are supposed to be cancelled unexpectedly.
The article below will dive into the essential elements of the EL AL Airlines cancellation policy, providing readers with a comprehensive guide to cancellation rules, fee structure, process, and additional information.
Overview Of EL AL Cancellation Policy: Terms And Conditions
Before initiating the EL AL cancel ticket process, it is crucial to learn about the terms and conditions that you have to follow while cancelling your journey.
• EL AL cancellation policy allows the passengers to cancel their tickets within 24 hours of booking and get a full refund based on the airfare.
• But, the booking date must be seven or more days away from the date of departure.
• Keep in mind that this policy will be applied when you have bought your flight ticket through EL AL’s website, call centre, airport ticket counter, etc.
• Regarding non-refundable fares, the airline follows the stipulation of the Israeli Consumer Protection Act.
• As per the act, passengers can cancel an EL AL booking up to 14 days, but not less than seven working days before the departure from the initial time of payment made for the booking.
• In case the flights are cancelled by EL AL Airlines, passengers can rebook their flight with no additional cost or claim a refund.
• If a passenger has used the outbound portion of their flight tickets, then only inbound flights can be cancelled through the customer service team and the option for a credit voucher will not be applied.
Procedure To Cancel A Flight On EL AL Airlines
EL AL Airlines simplifies the process to cancel a flight as travellers can cancel their flight online through the official website, mobile application, offline through the call centre, or airport ticket cancellation counter. Let’s learn all the cancellation ways through the following description.
Approach 1: Cancel A Flight Through the Official Website (Online Mode)
• Reach out to the official website of EL AL Airlines.
• Log in to your account.
• Select Manage Booking and enter the required details.
• Choose the flight for cancellation.
• Click on the Flight Cancel tab.
• Lastly, wait to get confirmation from the airline.
Approach 2: Cancel A Flight Through Mobile Application (Online Mode)
Travellers can also opt for EL AL’s mobile application to cancel a flight. Here are the proven steps:
• Download and install the app on your device.
• Log in to your account.
• Choose the Manage Trip tab.
• Select the booking and cancel it.
• You will get confirmation soon.
Approach 3: Cancel A Flight Through Call Centre (Offline Mode)
It is possible to cancel a flight by directly connecting with the EL AL customer service representatives. They are available to provide assistance regarding booking cancellations Monday to Friday from 8:00 am to 6:00 pm.
• Dial EL AL cancel ticket phone number at +1(833)786-5509.
• Listen & follow the voice process.
• Select your desired language.
• Press the key that is related to the flight cancellation.
• Once the agent is connected with you, request them to cancel your flight.
• Provide your booking details to them.
• Once the process is finished, they will send you a confirmation email.
Approach 4: Cancel A Flight Through the Airport Ticket Cancellation Counter (Offline Mode)
Travellers can reach their nearest airport to cancel their EL AL booking. After arriving at the airport, go to the Help Centre counter and speak to live professionals. Request them to cancel your flight and then provide your booking details to them. Keep in mind that they may ask you to share the reason for cancelling your travel plans. Once they will cancel your flight, they will provide a print copy for your flight cancellation confirmation.
EL AL Cancellation Fee Breakdown
EL AL cancellation policy offers distinct flight cancellation fee rules depending on the types of cabin class and the category of flight ticket. Similarly, the airline charges an EL AL cancellation fee when someone cancels their flight after the risk-free window. Here is the breakdown of cancellation cost criteria as per the type of airfare:
Economy Class: EL AL provides three type of economy class tickets: Classic, Lite, and Flex. Travellers with Lite fares cannot cancel their bookings. However, you will have to pay an EL AL cancellation cost to cancel your classic fare. When it comes to Flex fares, cancellations are included in the ticket cost, offering the highest flexibility to the passengers.
Business Class: Business Class fares usually follow the EL AL cancellation policy that is outlined at the time of booking. Flyers should read the terms and conditions of the policy carefully. Moreover, you have to pay an additional cost to cancel Business class fares unless specified in the ticket conditions.
First Class: These type of fares offer the most lenient EL AL cancellation policy as the cancellations are included in the ticket cost, allowing for maximum flexibility. However, certain terms and conditions depend on the detailed conditions outlined while booking.
What If EL AL Airlines Cancels Your Flight?
There might be certain situations where EL AL cancels your flight due to security reasons such as technical glitches, weather issues, shortage of staff, etc. In this case, the following will be provided to the passengers:
Rebooking For Free: When the airline cancels your flight, passengers can rebook their flight without paying an extra cost. However, the destination, departure airport, arrival airport, name, etc., must be the same for the new flight reservation.
Full Refund: If a passenger chooses not to travel, then they can claim a refund for their ticket value from the airline. Additionally, the airline provides a refund for the unused section of the booking in the original form of payment. It may take 7 to 10 business days from the date of requesting a refund.
Compensation: Suppose you are at the airport and the airline cancels your flight, then the airline will be responsible for providing the facilities such as transportation, hotel stays, food, etc.
How To Avoid High Cancellation Fees On EL AL Airlines?
Do you wish to avoid the EL AL cancellation fee? No worries! There are various ways available that will help you in performing the EL AL cancel ticket process without paying an additional cost. Some of them are as follows:
Have A Genuine Reason: If a passenger cancels their flight due to the sudden death of any family member, the airline will not charge a cancellation fee.
Credit Card Benefits: You can use your EL AL’s credit cards to cover cancellation costs.
Cancel Within Risk-free Time-frame: Try to cancel your flight within 24 hours of booking to avoid paying additional fees.
Join Loyalty Programs: As a member of EL AL’s loyalty programs, you will not have to pay an EL AL cancellation fee to the airline.
Buy Travel Insurance: You can avoid all change or cancellation fees when you have bought travel insurance on EL AL Airlines.
Summarizing EL AL Cancellation Policy!
Throughout this explanation of EL AL cancellation policy, we have discussed a detailed guide that covers everything from cancellation rules to the fee structure. Now, you have a roadmap to make an informed decision when cancelling your booking under the policy rules. In addition to this, this article has equipped travellers with the understanding to navigate the cancellation processes according to their suitability. For further queries, you are free to contact our specialist at Grouptripo.
Frequently Asked Questions
Yes, EL AL cancellation policy for 24 hours offers flexibility to cancel a reservation within 24 hours of booking and obtain a full refund, regardless of airfare.
Yes, a refund can be received on a flight cancellation with EL AL Airlines. Travellers can cancel the flight online and get a refund based on their airfare.
A convenient way to cancel or change a flight without paying an additional fee is to do so within 24 hours of purchase. After this duration, you will have to pay a penalty for flight cancellations.
Non-refundable cannot be cancelled for a full refund. However, some non-refundable fares can be cancelled for a partial refund in the form of travel vouchers.