
Life can catch you off guard, leading to a sudden change in your travel plans. Your modified itinerary stresses you as it leads to the Cancellation of your reservation. However, you can have an easy laugh when it comes to canceling your Air France tickets. The Air France cancellation policy takes your stress away with its customer-friendly approach. You could never have imagined how affordable it is to cancel flights with Air France. This detailed blog outlines all the key aspects of the Air France Cancellation & Refund policy, including its cancellation fees.
What is the Air France Cancellation Policy?
Air France permits free cancellations within 24 hours from the ticket purchase time for flights departing in 7 days. You can still cancel your reservation after this risk-free period, but it may result in fees (depending on your ticket type). We have provided the key overview of the Air France cancellation and refund rules below.
- All Fare types are eligible for a free ticket cancellation in the grace period. The grace period is available up to 24 hours from the booking time.
- The cancellation policy of Air France depends on your fare type/ time of request after the risk-free window.
- Air France gives you a complete reimbursement for flights canceled from their side due to controllable reasons (operational issues/ technical issues).
- You will not receive a free rebooking or refund for flight cancellations due to reasons outside the control of Air France (bad weather/ government lockdown). Air France, however, offers free accommodation and meals to passengers as recompense for the canceled flight.
- Air France proposes flexible fare options that provide a full refund for cancellations. You may have to pay the cancellation charges on some refundable fares.
- Non-flexible fare types are subject to harsh cancellation & refund restrictions. Air France may provide a reimbursement for the unused portion of the airport taxes.
- Your Air France cancellation charges also depend on the travel route (domestic/ international).
- You can also get a free rebooking after your ticket cancellation due to flight disruptions (significant delay). The Airline may also offer a refund/ compensation in such cases.
- If you miss a connecting flight because of a delay in the first Air France flight, you will receive a complimentary reservation on the next available connecting flight at no additional cost.
In some cases, Air France gives reimbursement in the form of travel vouchers on non-refundable fare options.
Air France 24 Hour Cancellation Policy
Air France offers a 24-hour risk-free cancellation window for flights booked from the US that depart from the US, allowing you to receive a full refund within 24 hours of ticket purchase through the Air France USA website. A refund request for eligible tickets can be submitted via the “My Bookings” area online or by reaching out to customer service. Some of the key details related to the 24-hour cancellation policy of Air France are given hereunder.
- You can use this policy only if your Air France flight departure date is at least 7 days ahead.
- All fare types enjoy the 24-hour free cancellation rule.
- You must have purchased your tickets from their own booking channels (official website/ mobile app/ ticket counter).
- Air France does not offer free cancellations under the 24-hour rule to members of the Frequent Flyer program.
- Travelers cannot get a free withdrawal of their reservation if they have booked their tickets from third-party travel agents.
- Your Air France booking purchased using the travel credit voucher is not covered under this policy.
- Travelers can also cancel their Air France Group Booking under the 24-hour grace window at no additional cost. However, they must also fulfill the Air France group travel requirements.
Air France Flight Cancellation Policy Based on Ticket Type
The Air France cancellation and refund scheme heavily relies on the fare type. The refundable fare choices give you the flexibility of easy cancellations and full refunds. You cannot claim a reimbursement on non-refundable fare options (in most cases). Sometimes, Air France may give you a travel voucher or a change option after paying a fee on non-refundable fares.
We have detailed the Air France canceled flight policy for refundable and non-refundable ticket options below.
Air France Cancellation Rules for Refundable Fares
The refundable fare options have a flexible cancellation policy on Air France.
- Refundable fare options can make flight cancellations up to 4 hours before the departure of the Air France flight (on international routes).
- Air France allows ticket cancellation up to 2 hours before the flight departure on Air France’s domestic routes.
- Travelers are also allowed to cancel an Air France flight under the no-show policy. They can cancel their reservation even after the flight departure. The Air France refund policy will depend on the ticket option. Ticket cancellation charges and no-show fees apply in this case.
Air France compulsorily charges a cancellation fee in case of a no-show. It cannot be waived off under any circumstances.
Air France Cancellation Policy for Non-refundable Tickets
- Non-refundable fare options are eligible only for the future travel credit voucher (in eligible refund cases). The voucher remains valid for 1 year from the day of issuance. You can use the Air France voucher instantly to buy new tickets.
- Air France allows Cancellation only on the unused/ unflown portion of the Air France ticket.
- You can receive a full reimbursement for the flight value in medical emergencies to self or immediate family members (death/ major accidents/ operations/ severe illness).
- Air France will charge you the fare difference if the flight tickets are costlier than the future credit voucher.
- You will not receive any refund for the lower fare difference. Your complete voucher will be used to book a new Air France flight.
The value of the Air France future credit voucher is equal to the sum of the booking amount on the unused ticket portion minus the cancellation charges.
Air France Cancellation Policy for Different Travel Classes
Your fare type (booking conditions) primarily affects the cancellation policy of Air France. While travel classes do not have a higher influence, Business and Premium Economy classes offer flexible ticket options. We have shared the policies for different travel options below.
Economy Class Cancellation Rules
- The basic fares/ Economy Light tickets are not refundable.
- Travelers may request a refund for the airport taxes.
- This fare type may offer you a rebooking option with additional fees.
Cancellation Rules for Business Class
- These passengers enjoy flexible cancellation rules.
- They are given a full refund with zero cancellation charges in most cases.
- Air France may sometimes charge a cancellation fee for these travelers.
Air France Flex Tickets Cancellation Policy
- The Air France flexible fares are fully refundable.
- These tickets have zero to minimal cancellation charges.
- You can make a cancellation request at any time under this fare option.
- Air France’s flexible fare is a great choice for travelers whose plans change more frequently.
Air France Standard Tickets Cancellation Rules
- The cancellation fee on these fares depends on routes/ classes.
- You will receive a reimbursement after applicable charges.
- This fare option is mostly known to offer partial refunds/ travel vouchers.
Rules for Cancellation on Air France Award Tickets
- The flying blue miles members may receive a reimbursement on the unused cash portions (fees/ taxes).
- You can redeposit your airline miles to your account if you have requested an early cancellation of your flight reservation.
The loss of refunds is based on the fare conditions of your ticket.
Air France Cancellation Fees
The Air France reservation cancellation charges vary based on the fare type/ time of the cancellation request/ type of cancellation/ mode of Cancellation. We have shared the applicable charges below.
Cancellation Type | Cancellation Charges within 24 hours from the booking time | Cancellation Fees after 24 hours of the ticket purchase |
Online Cancellation (website/ mobile app) | Free of cost | €200 |
Cancellation by Phone (customer service centre) | Free of cost | €250 |
Cancellation at the Airport | Not permitted | €200 |
The Air France charges for ticket cancellation vary dynamically. Travelers are requested to confirm the real-time rates from the Airline directly.
Air France Cancellation Charges for Different Fare Options
The charges applicable to different fare options are given hereunder.
- Economy Standard: Partially refundable on short-haul. The cancellation fee ranges between €70 and €150.
- Economy Light: Non-refundable on short-haul. Only taxes can be refunded, and no cancellation fee applies.
- Business: Fully refundable on short routes. Typically, there is no/minimal cancellation fee.
- Non-Refundable Fares: The basic fare is not reimbursed on long-haul routes. Taxes may be repaid. Cancellation fee is notapplicable. You can request a travel voucher.
- The Semi-Flexible fare option is partially refundable on long-route flights. The cancellation fee is from €150 to €300. You will receive a refund after this fee is applied.
- Award Fares (Flying Blue Miles): Taxes are refundable. The cancellation charges range from €50 to €75.
- Flexible Fares: Fully refundable on all routes (also known as refundable fares). Minimal to no cancellation fees apply.
The charges shared above are subject to change. Travelers need to confirm the exact fee by getting in touch with the Air France officials directly.
How to Cancel Air France Flights?
Air France offers the flexibility to cancel your reservation in both online and offline modes. You need to access the “My Bookings” page on the Air France website (to request flight cancellations). Travelers can also reach out to the Air France customer service for help. The various methods for canceling an Air France flight are outlined below.
Air France Online Ticket Cancellation Steps
- Go to the official website of Air France. You can also download the app for the cancellation request through Mobile.
- You need to head to the “My Bookings/ My Trips” section on the home page.
- Travelers will be asked to enter their booking details (confirmation number) and last name.
- Select the specific reservation on the bookings page.
- Choose the cancel option. The Airline will show a pop-up message to re-ask you about the Cancellation. Give your confirmation.
- Follow the on-screen options to complete your Cancellation by paying the relevant charges.
- You will get a successful message about the revoked reservation at your registered email address.
Air France Cancellation Steps through the Customer Service Centre
The Customer support agent will help you in canceling your Air France reservation in offline mode.
- Contact the customer service center of Air France.
- The Airline staff will ask you about your request after the successful connection. Request your flight change.
- The Air France customer support staff will ask you about your details.
- Present them with your reservation details.
- The Air France customer agent will then brief you about cancellation charges and refund rules.
- Passengers need to complete their reservation withdrawal using the instructions given by the staff.
- The Airline will send you the confirmation email about your successful flight cancellation. The message will also have information about the refund/ travel credit vouchers.
Cancel Air France Tickets at the Airport
The Airport cancellation offers the flexibility to make plan changes at the final moment.
- Go to the Air France airport ticket counter/ help desk.
- Verify your details with the Air France staff.
- Request them about your flight cancellation politely.
- The Air France staff will give you details about the cancellation and refund eligibility on your fare option.
- Follow their instruction to complete your Air France ticket cancellation.
- You will receive the cancellation message/ refund details at your registered email address.
Air France allows airport cancellations up to 2 hours before the flight departure on domestic routes. The time limit to cancel an Air France flight is 3 hours (before the departure of the flight) on international routes.
Compensation for Air France Cancelled Flights
You have the option to be rerouted to your destination for flight cancellations by Air France itself. Travelers can obtain a complete refund from Air France if they do not wish to take the free rebooking option. We have shared the compensation offered under different types of flight cancellations/ delays by Air France below.
Reimbursement on Flights Canceled by Air France
Air France gives a free rebooking on flights canceled within 14 days of departure (due to circumstances under their control). €250–€600compensation is given based on your travel distance. The Airline will also offer you hotel stays and meals at no additional cost. Some key points related to canceled flight compensation are shared below.
- The reimbursement is €250 for a flight distance of less than 1500 km.
- Air France pays €400 as compensation for a 1500 to 3000 km travel route.
- Passengers will receive €600 on flights canceled with a travel distance of more than 3000 km.
- You will not receive any free assistance if you are notified about Cancellation 14 days before departure.
- If the circumstances of light Cancellation are outside the control of Air France, travelers do not receive compensation. Some such situations include natural disasters and government bans, among others.
- Passengers rebooked on a similar flight (with the same schedule) cannot claim compensation.
Air France Flight Delay Compensation
You will receive reimbursement for Air France flight delays. The compensation amount varies based on the travel distance. You can request a cancellation & refund on a flight delayed by more than 3 hours. Air France gives a refund on the unused ticket portion. We have tabulated the compensation value for various distances below.
Delay Hours | Travel Distance of the Flight | Compensation Offered by Air France |
3 hours+ | Below 1500 kilometres | €250 |
3 hours+ | 1500 to 3500 kilometres | €400 |
Less than 3 hours | 3500+ kilometres | €300 |
4 hours+ | 3500+ kilometres | €600 |
The real-time compensation amount can vary from the ones mentioned above. Get in touch with Air France directly for exact reimbursements.
Air France Compensation for Denied Boarding
You are entitled to a free rebooking/ full refund on denied boarding due to overbooking of the flight. The Airline will also make necessary arrangements for your overnight stay and meals at no additional cost.
Air France Refund Policy 2025
Air France offers a refund on canceled flights. The value of your refunded amount depends on multiple factors (ticket conditions/ request time/ cancellation method). Passengers must have a valid document to claim a refund with Air France. We have conveyed the important aspects of the Air France refund guidelines below.
- Air France will provide a complete refund for all fare options canceled within 24 hours of booking. However, your flight should be at least 7 days ahead of its departure.
- You will get a flexible reimbursement of your flight value on refundable tickets. Premium Economy/ Flex Fares/ Business class fares qualify for this type of refund.
- Every travel class is eligible for a voluntary refund with Air France.
- Non-refundable tickets do not qualify for a refund after a 24-hour grace period. Basic Economy fares are included in this category. These fare options can get reimbursement for taxes. Air France may also offer a travel voucher on Cancellation under certain circumstances.
- The Air France refund policy may vary from one region/ country to another.
- Refundable fares get a refund amount in their original payment method. Non-flexible tickets receive a refund as a travel credit.
- Air France will provide a refund after deducting cancellation fees on partially refundable fares.
- You can cancel and claim a refund on Air France under the “Manage Bookings” section.
- A full refund is available on flight cancellations made by Air France itself. You may also choose the free rebooking option on involuntary Air France reservation cancellations.
Passengers need to contact Air France customer support for a denied refund. They will ascertain the eligibility and will offer necessary assistance.
How to Claim a Refund for Canceled Air France Flights?
Passengers can obtain a refund for a revoked Air France journey by submitting a request online via the “My Bookings” area on the Air France website. You may also reach out to their customer service directly to request cancellation & refund. Passengers will need their booking reference/ personal information to request a refund. You may need to contact the agent directly to process the refund for tickets booked through a travel agent.
Passengers who have received travel vouchers can check the value of their vouchers below.
Prices of Refundable Cash Vouchers
- Compensation value of €250 for a distance of less than 1500 kilometres
- €400 worth of travel voucher for a canceled flight with a distance between 1500 and 3000 kilometres
- Travel vouchers worth €600 for canceled flights on a route exceeding 3,500 km.
Non-refundable Voucher Costs
- Travel voucher compensation of €350 for a canceled flight up to 1500 km distance
- €500 worth of vouchers for flight distances of 1500 to 3500 kilometres
- Passengers receive vouchers of value €800 on Cancellation of long-haul flights (3500+ km)
How to Know the Refund Status of Air France?
Passengers can track their refund situation under the “Review / Modify your bookings” area on the Air France website. You can also contact their customer service team via the “Contact us” page.
- Reach the Air France refund tracker page.
- Passengers can enter their booking reference number. You also need to enter your last name.
- The screen will show you the refund status.
- Air France takes 7 to 10 working days to give a refund to the credit card.
- You will have to wait 15 to 20 business days to receive the Air France refund value to your debit card/ bank account.
Travelers need to get in touch with their travel agency if they booked through them.
Final Words
That’s it about the Air France cancellation policy. The cancellation guidelines of Air France provide easy methods to obtain a refund for various ticket options. From the free 24-hour cancellation time to flexible cancellation methods, your knowledge of your booking conditions will help you avoid trouble. We have summarized every crucial detail of the Air France cancellation & refund policy to ensure a smooth travel experience.
Facing difficulties in flight bookings, flight cancellations & refunds? Give a call to grouptripo.com travel experts at Call Us : +1-833-894-5333 for 24/7 assistance on all flight-related issues.
Frequently Asked Questions
Air France does not provide free cancellations on most fare options. However, you can receive a Cancellation at no additional cost within 24 hours from the ticket purchase time.
Passengers get a free rebooking on a new flight. You can also choose a complete refund if you do not like the rebooking option.
You may nullify your Air France tickets by accessing the “Manage Bookings” section. It is made available on its official website. You need to follow the on-screen instructions to complete the Cancellation. Travelers may also contact the customer care for their Air France ticket cancellation.
Air France takes seven business days for credit card refunds. Other payment modes (debit cards/ bank accounts) may take up to 20 working days.
Yes, Air France offers exceptions in its standard cancellation provisions during emergencies (natural disasters/ travel bans). The Airline may offer you a refund/ voucher/ compensation in this case.