Are you searching about EL AL Airline policies? You have landed on the right place. Explore till the end and you will get answers to all your queries. Whether you need to make booking, fly with your kid or even make changes in your flight bookings, we have got you covered! Dive in and gain crucial insights about EL AL airline policies.
Frequently Asked Questions
EL AL Cancellation policy outlines the terms and conditions related to flight cancellations. Under this policy the airline allows the travellers to cancel their flight up to 14 days before the flight departure time. However the passengers might have to pay some flight cancellation charges to the airline, the flight cancellation charges depends on multiple factors like flight route, cancellation time, fare type etc.
EL AL cancellation fee is approximately $200 per person for refundable and non-refundable fares. However after deducting the cancellation fee the remaining amount will be refunded back on the original mode of payment for refundable and flex fare ticket. On the contrary, for the non-refundable fare tickets the remaining amount after deducting cancellation charges, the amount will be refunded in the form of travel credits, which can be utilised for future booking. However the flight cancellation charges depends on multiple factors like flight route, cancellation time, fare type etc.
EL AL airline understands the need of flexibility during the travel and thus offers 24 hour risk free period. In which the travellers are allowed to make changes or flight cancellations in their booking within 24 hours of reservation without paying any additional charges. If passengers make any changes within the 24 hour window they are free from paying hefty amount of cancellation or change fees despite of their booked flight fare type ticket, as this flexibility is applicable on all travellers willing to fly with EL AL Airlines.
Sometimes EL AL Airlines has to cancel your flight due to various reasons like weather disruption, government orders etc. In such cases the airline is not obliged to pay any refunds to the passengers, however they might offer alternative flights to the passengers according to seat availability. On the other hand if the airline cancels your flight due to reasons which are in control of the airline like overbooking, technical glitches, unavailability of flights or staff etc. The airline will be responsible to provide your alternative flight, if the alternative flight doesn’t suit the travel itinerary of the passengers, they are eligible to ask for refunds from the airline.
EL AL airline allows the pregnant women to travel up to 4 weeks before the actual baby delivery date. The lady must ensure that she is healthy and have not experienced any pregnancy related complications or emergency medical needs before travelling. However women starting their 28th week of pregnancy must travel with an approval letter from their doctor containing information about their pregnancy details like date of delivery, week or pregnancy etc.
EL AL airline has special services available at the airports for the passengers with special needs to easily assist them while flying and convenient transportation. However the passengers with special needs must be able to conduct themselves alone before and during the flight alone or with an escort who can help them during their needs. As there might not be availability of airline staff for assistance inside the toilet, lifting or carrying the passengers, feeding, medical supervising etc.
EL AL airline allows only some pets to travel in their flights. However if a passengers wants to transport their animal, they must get permission from the Ministry of Agriculture’s Veterinary Services. However the allowed pets to travel by the airline are cats, dogs and exotic birds can be carried by their owners in the cabin, in a cage not excluding 9 kgs. However service dogs are not included in this weight limit. Additionally in case of large animals, the airline allows them to transport them as checked baggage or in the cargo division of the flight. The charges for animal transport starts from $100 and goes up to $450 depending upon multiple factors like animal type, carriage weight and type, flight route etc.
EL AL airline understands the need of flexibility during travel as unforeseen scenarios can come up any time. Thus to assist the passengers in tough scenarios the airline offers EL AL flight change policy. Under this policy the travellers are allowed to make flight date and time change. However the airline also offers 24 hour risk free period to the passengers to make changes without any charges. If the passengers make changes outside this flexible duration, they will have to pay additional charges to the airline.
EL AL flight change policy covers the terms and conditions under flight date or time change. However the airline offers 24 hour flexible period to the travellers to make changes in their flight booking for free. However if the travellers are making changes outside the 24 hour window, they will have to pay additional flight change charges along with fare difference to the airline. The EL AL flight change charges starts from $50 per person depending upon multiple affecting factors.
To elevate the travel experience with EL AL airlines, the passengers must always choose to upgrade their seats while flying. The airline allows the travellers to upgrade their seats from lower class to higher class like from economy to business/first class. To upgrade the seats the travellers must request for upgradation at least 24 hours before the flight departure, then the airline will assign your seat according to the availability in the chosen upgraded class. However if a traveller is a frequent flyer member, as an advantage they get the eligibility to do last minute seat upgrade 48 hours before the flight departure time. However the frequent flyer will also have to pay minimal charges but less than regular travellers.
EL AL seat upgrade charges are not fixed and depends upon multiple factors like type of upgrade, original ticket fare type, time of requesting upgrade, flight route etc. However if the passengers choose to select their seats at the time of flight booking, they might be free from paying additional charges or will have to pay minimal charges. There might be chances that the passengers can get early bird discounts while selecting their seats at a higher class. Usually EL AL airline seat upgrade charges starts at $50 per person and vary passenger to passengers upon their flight booking details.
While entering the name the passengers must be very careful to avoid any mistake and ensure that their name on the flight ticket must match with their passport name or any identity proof. As if there are any name mistake found while security check-ins at the airport, the airline might deny boarding. So to ensure entering the correct name the passenger must always have their passport handy while entering their name on the flight booking. However if any traveller has made mistake while entering their name of flight tickets, they can only change it by contacting the airline executives. Additionally, every name change comes with a fee that needs to be paid by the travellers.
When you are planning to send your kid on a solo journey you must opt for EL AL Child care service. Under this service the airline allows the kids of age 5 to 5 years to travel alone without accompanied by any adult. The airline assigns special airline staff to the take care of the kids starting from arrival at the check-in counts at the airport till hand over of the kid to the guardian or parent at the final destination. However the parents can also opt this service for kids for the age of 15 to 18 but it is not mandatory for them to travel under this service.
EL AL airline charges different amount under the child care service depending on multiple factors. For 1 child the charges are $100. For 2-3 kids the charges are $150 in total and for 4 or more kids that charges will be $200 in total if the kids are from the same immediate family. However these charges are subject to vary depending on multiple factors like flight route, destination, flight duration, number of kids etc.
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